Canterbury SCL provides diagnostic testing under contract to the Canterbury District Health Board and as per contractual requirements your results are sent to the Healthcare provider who requested the tests. Your healthcare provider is the best person to interpret your results.
Requesting a copy of your results
You can request a copy of your results at the time your sample is collected or through one of our collection centres at a later time.
You need to complete the Request for Results form and provide identification. This is required for each set of results you require, except if you have a repeat request from your referrer.
Canterbury SCL cannot take these requests by phone.
Only patients who self manage chronic health conditions and for whom their healthcare provider has completed an Enrolment Form are able to receive results over the phone.
Self requested tests
If you wish to “self request” a test, the results will be provided only to you.
Canterbury SCL are not able to provide you with an interpretation or medical opinion of these results.
If you would like your healthcare provider to receive a copy of the results, please provide their full details.
Privacy at Canterbury SCL
We take our role as a custodian of health information very seriously and we know that privacy is an important part of consumer and provider trust in our services.
Canterbury SCL is committed to protecting your privacy.
Collection of information
We collect and exchange information about you with your doctor, midwife, healthcare professional or any other person or organisation you authorise to make a request for laboratory testing. We also obtain information from other organisations within the health sector, as well as directly from you.
Information we hold about you
We hold information about you for the purposes of identification; confirming and securing funding; and the reporting of test results. The security of health information is important to us and we take all reasonable steps to protect it from loss, misuse or unauthorised access, modification or disclosure. As a health agency, we must retain your information for at least 10 years after our last contact with you.
You are able to review and request corrections to information that we hold about you.
Use of information
We use this information for the purposes of: undertaking tests and communicating the results; to secure funding for those tests; and to provide assistance to healthcare providers acting on your behalf in planning your healthcare.
Without this information the laboratory is unable to undertake the testing or help the healthcare provider plan your healthcare.
Where the District Health Board funds the test, we provide information to the Regional Clinical Data Repository (e.g. TestSafe), together with an internal Clinical Data Repository. If you do not wish to have your results viewable within this system you should advise your healthcare provider that you wish to “opt-off”.
We provide information to National Screening Programs unless you have advised your healthcare provider that you wish to “opt-off” and not participate in the program.
We provide information to the Ministry of Health and other government agencies where required to do so under law or contract.
We may use these details to send you information about healthcare related products and services that may be of interest to you. We will not sell or provide this information to any non Healthscope companies. You may opt-out of this if you wish.
You can read our full privacy statement here.